Terms of Use
By using our website you agree to our Terms of Use:
Natural Colors and Product Information
Each handmade piece has unique color variation and character due to the natural dye process. The color can vary slightly from the photos as it is hard to capture the true depth of natural dyes. We do our best to accurately describe all of our items, materials, sizes, and inventory, but there may be inaccuracies or omissions. We reserve the right to update our product descriptions at any time, including after you have received the item, to reflect the most complete and current information.
Shipping
Most orders ship within 7 days, but made to order items can take up to 21 days. Please contact us if you need your order expedited and we will do our best to accommodate. We use standard USPS shipping that takes up to 5 days to be delivered. We email a shipping confirmation and tracking number once your items have shipped. If you have not received this email, your order has not shipped. If your package is deemed undeliverable, it will be returned to the sender (Dyed of Natural Causes) at your expense and your order will be refunded with the deduction of return shipping.
Returns
If you are ever unsatisfied with your purchase, please contact us at annathompsondesigns@gmail.com and we will do our best to resolve by exchanging or giving store credit. We can accept unwashed and unworn items and will provide store credit or ship items for exchange once the return is inspected and processed.
Payments
We use Stripe to process our payments. By purchasing through our website you agree to their terms and privacy policies. They accept most major credit cards like Visa, Mastercard, American Express, and Discover. They also accept alternative payment methods like Apple Pay, Diner’s Club, and JCB.
Cancellations
We reserve the right to cancel your order at any time if it cannot be fulfilled to our standards or we deem the order to be fraudulent.
Website Contents
All website contents including artwork, photographs, designs and icons are owned by Dyed of Natural of Causes and protected by copyright law. You may not reproduce, modify, or exploit the contents of this website in any way. The contents of this website is intended for personal sale of merchandise and cannot be used for commercial purposes by others.
Public Comments
We allow public comments in our journal posts to allow our readers to engage and connect with each other and get further clarification about the entries. We do not allow explicit language nor comments that ridicule or shame people’s bodies. We reserve the right to delete any comments at any time without notice.
Third Party Providers
We use third party providers such as Squarespace to run our website, Stripe to process payments, and Stamps.com to print shipping labels. By buying our products you agree to their terms, privacy policies and communications.
Disputes
If there are any inaccuracies or disputes please contact Dyed of Natural Causes at annathompsondesigns@gmail.com to allow a resolution. In the event or any disputes or litigation, the laws of the United States of America will apply and litigation will take place in Los Angeles County, CA.
General
We reserve the right to make changes to our terms at any time with or without notice to correct any inaccuracies or provide more up to date information. Please contact Dyed of Natural Causes at annathompsondesigns@gmail.com with any issues to give us the opportunity for resolution.